Cheap Web Design - Website Design £59

Intellectual Property Rights

All content of this website, including graphics and logo’s remain the property of RL Web Design, and are not to be copied, reproduced or distributed in whole or in part, without our prior written permission.

General

RL Web Design will carry out work only where an agreement is provided either by email, telephone, mail or fax. RL Web Design will carry out work only for clients who are 18 years of age or above. An 'order' is deemed to be a written or verbal contract between RL Web Design and the client, this includes telephone and email agreements.

Website Design

Whilst every endeavor will be made to ensure that the website and any scripts or programs are free of errors, RL Web Design cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

The website, graphics and any programming code remain the property of RL Web Designs until all outstanding accounts are paid in full.

Rl Web Design cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to briefs provided will be carried out at the discretion of RL Web Design and where no charge is made by RL Web Design for such additions, RL Web Design accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to RL Web Design all materials required to complete the site to the agreed standard and within the set deadline.

RL Web Design will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

RL Web Design will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. eg. Any disputes re content/images that have been provided to us for inclusion on the site.

RL Web Design will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

RL Web Design will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

A non-refundable deposit is required with all projects before any design work will be carried out.

Once a website has been designed and completed the final balance of payment is then due. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary. Once full payment is received for a website, it is assumed that the project has been completed to the clients satisfaction and no refunds can be offered. You will receive free updates for a month after completion to allow for any final amendments that may be required.

A deposit is required from any new client before any work is carried out. It is the RL Web Design policy that any outstanding accounts for work carried out by RL Web Design are required to be paid in full.

Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. I will contact clients via email and telephone to remind them of such payments if they are not received when due.

If accounts are not settled or RL Web Design have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment, non payment can result in county court judgements (ccj's) being added to the clients credit rating.

Following consistent non payment of an invoice we will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary court summons.

Pay Monthly Web Design & Development

A initial Setup up fee is charged before any work is carried out. A standing order is then setup of for the following month on your preferred date, providing it is within 31 days of the initial setup fee being paid. All Pay Monthly websites are under a contract of a 12 month basis. A reminder will be sent out if payment is overdue. If payment is not made within 7 days the reminder being sent the site and account will be put on hold and deactivated until all balances are up to date.

Cancelling your Account

You are required to provide 30 days notice that you wish to cancel you account, once the 12 month term is due to expire. The site will belong to you and will be yours to host or manage. If you would like to continue using RL Web Design to manage you do not need to do anything and your 12 month contract will automatically be renewed.

Your Privacy

RL Web Design do not share or sell any of your details with third party companies, without your express permission and we will only email you or contact you about work related matters.

Complaints Procedure

Informal procedure

In the unlikely event the client experiences a problem with their web service provided by RL Web Design, the client should raise the matter directly using the online contact form to do so, giving sufficient information to locate the material (such as an url) and clearly outlining the grounds for complaint.

RL Web Design will approach you with a view to resolving the matter to the satisfaction of the complainant.

Formal complaints procedure

The formal complaints procedure should only be used where the complainant feels that the nature of the complaint is too serious to be dealt with informally, or where a satisfactory conclusion has not been reached after following the informal procedure.

A formal complaint should be made in writing to RL Web Design, who will acknowledge receipt and ensure that the matter is looked into as soon as possible.

An initial response to any complaint can be expected within seven days of its receipt; a full and considered response to the complaint should be completed within 30 days and any subsequent remedy implemented with the minimum of delay.